Mancuso Dental Privacy Policy

Mancuso Dental is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and disclose personal information obtained through our website, online forms, and Smile Consultation text messaging program.

Please read this Privacy Policy carefully. We may update this Policy from time to time by posting a revised version with an updated date.

INFORMATION WE COLLECT

We and the service providers supporting our website and communications may collect the following types of information:

  • Your name.

  • Your phone number.

  • Your email address.

  • Information you voluntarily provide when requesting a Smile Consultation or communicating with our office.

  • Appointment scheduling information.

  • Your SMS consent preferences and records documenting when and how you opted in or opted out.

  • Technical information about your use of our website, such as your Internet protocol (IP) address, browser type, device information, access times, referring websites, and pages visited.

HOW WE COLLECT INFORMATION

We may collect information you provide when you:

  • Complete a form on our website or consultation landing page.

  • Request, schedule, confirm, or reschedule a Smile Consultation.

  • Contact us by telephone, email, text message, or social media.

  • Voluntarily select a consent checkbox to receive text messages.

Our website may use cookies, tracking pixels, and similar technologies to support website functionality and understand how visitors use our website.

Providing a telephone number or submitting a form does not, by itself, constitute consent to receive text messages. SMS consent is collected separately through an affirmative opt-in action.

HOW WE USE THE INFORMATION COLLECTED

We may use the information collected to:

  • Respond to your questions and consultation requests.

  • Help you schedule, confirm, or reschedule your Smile Consultation.

  • Send consultation booking follow-ups, appointment confirmations, appointment reminders, and scheduling updates when you have opted in to receive those messages.

  • Operate, maintain, and improve our website and communications.

  • Maintain records of your communication preferences.

  • Comply with applicable legal requirements.

Consent to receive Smile Consultation text messages does not authorize unrelated promotional text messages.

HOW WE DISCLOSE THE INFORMATION COLLECTED

We may share information with service providers that help us operate our website, manage consultation requests, schedule appointments, and deliver communications. These providers may use the information only as necessary to provide services on our behalf.

We may disclose information when required by law or valid legal process, or when necessary to protect the rights, property, or safety of our practice or others.

We do not sell, rent, or share mobile information with third parties or affiliates for their marketing or promotional purposes.

SMS opt-in information and consent records are excluded from other information-sharing categories described in this Policy. We do not disclose this information to third parties, except to messaging aggregators and text messaging service providers as necessary to operate and deliver our SMS program.

DATA SECURITY AND RETENTION

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

Access is limited to authorized personnel and service providers who need the information to perform their duties. No method of Internet transmission or electronic storage can be guaranteed to be completely secure.

We retain personal information as necessary to fulfill the purposes described in this Policy, maintain consent and opt-out records, comply with legal obligations, and resolve disputes.

SMS TEXT MESSAGING

Program Description

Mancuso Dental offers an optional SMS program for individuals requesting a Smile Consultation.

When you voluntarily opt in, we may collect your name, mobile telephone number, consultation scheduling information, and a record of your consent.

Messages are limited to follow-ups about booking your requested Smile Consultation, appointment confirmations, appointment reminders, rescheduling assistance, and scheduling updates related to that consultation.

Messages may be sent using automated technology.

Message Frequency and Charges

Message frequency varies based on your consultation request, appointment status, and communication with our office.

Message and data rates may apply.

Opting Out

You may opt out at any time by replying STOP to any text message from the program.

After opting out, you may receive one final message confirming your unsubscribe request. No further messages will be sent through this SMS program unless you opt in again.

Help and Support

For assistance, reply HELP to any message or call Mancuso Dental at 402-397-7799.

Protection of SMS Information

Mobile telephone numbers collected for this program, SMS opt-in information, and consent records will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Information may be provided to messaging service providers solely as necessary to deliver text messages and support the SMS program. These providers are not authorized to use it for their own marketing purposes.

Voluntary Consent

Your consent to receive text messages is voluntary and is not a condition of purchase, scheduling a consultation, or receiving dental care.

Using our website or submitting a consultation request does not automatically enroll you in the SMS program.

DENTAL HEALTH INFORMATION

This Policy addresses information collected through our website, consultation request forms, and SMS program. It does not replace Mancuso Dental’s Notice of Privacy Practices governing protected health information.

Please avoid including sensitive medical or dental information in website inquiry forms or ordinary text messages. Contact our office for instructions on sharing that information.

HOW TO CONTACT US

If you have questions or requests regarding this Privacy Policy or our SMS program, please contact:

Mancuso Dental LLC
7337 Farnam St
Omaha, NE 68114

Phone: 402-397-7799
Website: https://www.mancusodental.com/